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Digital transformation in government Transforming government

We partner with the institutions of Government to help them work better. Our approach delivers digital transformation in government that is user-centred, data-led and cost-effective.

Work with us

Who we work with

Supporting all types of government bodies - central and local - in solving society’s biggest challenges through collaboration, innovation and technology.

What we do

By deeply understanding Government’s challenges, we design digital solutions and policies that drive progress. Government must evolve with technology, data, and human-centred design to meet complex needs. Silos, outdated processes, and risk aversion hinder change. Solving issues like housing and regional inequality needs coordinated and cross-departmental efforts with digital and design skills.

  • Puzzle with hand

    Modernising Government

    Immersing ourselves in all types of government bodies and teams enables us to help redesign internal processes and support digital transformation with people-centred foundations. We equip decision-makers to collaborate effectively and align human-centred organisational and governance processes and culture with strategy and policy.

    Learn more about modernising government
  • Rocket (1)

    Digital design and delivery

    We make both internal and citizen-facing services user-centred and fit for purpose. As human-centred designers and technologists who understand the challenges of building services inside Government, we want to work in the ‘messy’. By prioritising empathy and iterative feedback, government operations can become efficient, adaptable and responsive to the people they serve.

    Learn more about digital design and delivery
  • Data

    Data-informed policy

    We help all types of government bodies make their data strategies real, building the capability for data-led decision-making. Building new data infrastructure and designing human-centred processes around data enables teams to use data responsibly and ethically to shape policies that deliver impact.

    Learn more about innovating policy

How we work

We collaborate closely with you to design tailored solutions that meet your specific needs, ensuring that digital transformation for government is practical and achievable.

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Design

Why us?

We’re experts

We cover everything from user-centred design to technology development, organisational change and data strategy in digital transformation for government.

We deliver

We deliver real-world solutions, not just strategies. We also believe in pushing government departments toward their full potential. While we might nudge you out of your comfort zone, we’ve been there before and are here to help.

We’re unbiased

We’re committed to achieving the best outcomes for civil servants and citizens without being tied to any one approach, technology or platform. We’ll bring in what you need to get the job done well.

We’re human-centred

Our team consists of empathetic, policy-savvy professionals who understand the complexities of government environments.

Real stories, real change

Dan Mitchell

Programme Lead, Department for Education

"Working with TPXimpact was an absolute pleasure; the team fitted into the ways of working within the directorate and delivered the outcomes on time and within budget."

Test Manager

DVLA

"The behaviours and approach of your Project and Technical resources should be seen as an exemplar as to how external delivery teams integrate with wider delivery programmes."

Programme Manager

Department for Education

"What a pleasure to work with you and your team, I already had TPXimpact in high regard but your team knocked it out of the park!"

Discover our impact

Explore how our innovative solutions have delivered change for Government.

DVLA Transformation

Delivering a modern, transformational technology programme

The DVLA wanted help to deliver its Future State Data Architecture programme - a transformational technology programme to enable the agency to provide modern services to millions of adults in the UK.

Read more

Co-designing Teacher Identity

How we partnered with DfE to find a way to identify users and deliver services more effectively.

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Service patterns as a strategic approach for digital transformation

Megha talks about her work creating service patterns for DWP, and how they can be used to drive sustainable digital transformation.

Read more

Meet the team

Meet the team behind our transformative solutions and innovative approaches across government sectors

Thomas Kohut

Senior Partner

"Digital and technology is the context for the implementation of nearly all policy - government organisations do amazing things and it's a privilege to support them in making policy work better."

Jessica Ferguson

Senior Partner

"I love to work on varied, complex problems, bringing together multidisciplinary teams and specialists to deliver policy and service design as solutions for people including civil servants and citizens."

Work with us

Let’s work together on transforming government. Please fill out the form and our team will get back to you.

Thomas Illustration

Work with us

Let’s work together on transforming government. Please fill out the form and our team will get back to you.

Thomas Illustration